Questions Every Used Car Dealer Should Know!

These are the questions a used car dealership should know! When running a dealership, we recommend to take a step back. As an independent used car dealer, you are required to maintain a good standing relationship with state rules and regulations, with your staff, and with your customers. Based on our experience with our used car dealer customers, we found that reviewing the information below helps your dealership grow. Be more aware of your business and make intentional decisions. The dealership world is moving fast but take your time. We are here to help!

Will I pass my audit?

AutoAction is OCCC compliant and has helped used car dealers pass their audits! Let AutoAction help you pass your audits with no worry or stress. Our team is here to help you succeed.

Am I overcharging my customers?

A happy customer becomes a returning customer. Overcharging a customer can hurt you in audits and in your relationships with your customers. We want to make sure your deals make both you and your customers satisfied.

How much have I spent on reconditioning costs?

Your reconditioning costs can grow over time! With AutoAction, keep track of your reconditioning costs. When determining the sales price, make an informed decision with the costs in mind.

How can I keep track of my BHPH vehicle insurance?

Insurance is important to make a successful deal. AutoAction helps you track insurance and keeps you on top of it!

How can I keep track of my collections?

When money is in play, make sure to keep track of it. Using AutoAction, we have a cashier drawer as well as a collection panel that will allow you to receive, track, edit and manage payments!

How can I improve my sales process?

We take pride in our sales screen. Our all in one form allows you to add a new customer, create and select the inventory, set up the deal, print the reports, and see your profit and loss! Instead of a lot of computer mouse action, there’s a lot more deal action.

What is my closing ratio?

Of all the people that come in and ask for a quote or show interest, how many of those people become actual paying customers? Find out using AutoAction! Returning customers is important to staying in the business!

Am I handling a repo correctly?

Repos are a headache when you don’t know what you need to do! AutoAction has all the reports you need to do a repo. Our staff is also available to help you review the letters if you have any questions!

How many repos have I done this month?

Keeping your repo count low is beneficial for success. The point of your used car dealership is to sell cars, not to collect! AutoAction helps show you your count so that you can make a change in your dealership.

How can I apply for an OCCC license?

When you’re ready to apply for your OCCC license, we are always ready to help you…FOR FREE! That’s right! We not only want to see our customers’ business grow but want help in any way we can! Give us a call if you need help!

How do I train my staff to use a DMS?

Not everyone loves computers – but we definitely do! We are here to help you and your staff learn how to use AutoAction on your computer. 

Is there a used car DMS custom made for Texas dealers?

Yes!! AutoAction!!! We are a custom built used car dealership management software BUILT by a TEXAN for Texas used car dealers!!! We understand your business and want to help you grow and succeed.